I tried to use the username that was created when i did the imou account but would not work, then i tried the admin with security code - still nothing. I found this thread and the rtsp helped me determine on what my username and password is. Because I am not a fan of that I got this because it has a LAN port and supported recording locally to an existing NVR. IR2 It is pretty nice if you have multiple wireless and just want to use the cloud for recording. Just want to share with you and thank you as well.